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We clarify your doubts


If you’re renting a room: If you’re an owner

You only need to register with Habitoom and publish the room available on your user profile.

No, anyone with a place suitable to rent is free to register.

You have two options: Firstly, free of charge, which allows you to publish a room where you can provide information for people interested through Habitoom messages; and secondly, through what we call Premium User, where you can publish all the rooms you want and include your phone number and email address so people can contact you directly.

Habitoom was not designed for holiday rentals. Instead, it was specifically created for people who, for study purposes, work, or those after a lifestyle change, are looking for a place to live.

If you register as a Premium User, your advert appears highlighted as Premium, you can save alerts and we let you know when people are looking for a room like the one you’re offering, and you can also freely publish your phone number and email address. To register as a Premium User, you have to pay a small annual fee that will create lot of benefits for you.

You can register with your credit card (Visa, MasterCard, Amex) or through PayPal.

The more information, the better. The surface area of the flat and the room, the general features of the house, description of the neighbourhood, the places nearby, and the services available. Recommendations from friends are particularly important, and if you live with other people, add them as well so people looking for a room can see who they will be sharing the flat with. This allows us to help you find the right person to live with.

For your profile, we recommend a photo of you where your face appears, an image that says a little bit about you. For the photos of the room, you can upload as many as you want, but remember that if they have plenty of light and the room is tidy, this will help create more interest in the room.

No, Habitoom is only an intermediary and facilitator. The agreement is entered into directly by the interested parties.

There are no restrictions, but if you want to publish more than one room, you must register as a Premium User.

By default, the adverts are valid for 30 days, but if you haven’t found anyone to rent the room during this period, you can renew free of charge.

Yes, we recommend publishing the house rules because this helps your new flatmate to know where he/she will be living and if he/she will fit in with the rules.

To help your advert get a better rating, you can invite your friends to write a recommendation or ask the people who rent your room to add a rating for the advert from their user profile.

Nothing, except that the people who are going to rent your room won’t know who their future flatmates are going to be. Anyhow, we hope everyone wants to comment about the place they live, because that’s what sets Habitoom apart and helps to make our community grow in terms of quantity and quality.

Yes, you can do it and this is something we at Habitoom promote, because it is what makes our network different. To rate them, the tenant must request this through a simple function found in his/her user profile.

The ratings are published directly, because our aim is that Habitoom is as open and transparent as possible. In any case, if we identify offensive, defamatory or inappropriate comments, we’ll contact the parties in question to remedy the problem.

No, because Habitoom does not manage the reservation. It is merely an intermediary for connecting people.

Although this is something for you to decide, we recommend searching other adverts for the zone, to compare the features of similar rooms and adjust your price accordingly.

No, at Habitoom we only look to connect people. You don’t have to pay anything when renting.

If this happens, you can publish the advert again free of charge, through the “Renew Advert” option.

 
If you’re looking for a room: To rent a place

Not necessarily. You can just search, but we recommend registering so you can see the advertisers’ details and contact them if you like a room.

You just have to go to “Register” and follow the steps set forth therein.

The more complete your profile is, the better the adjustment with room searches or with the people publishing rooms that might match what you’re looking for.

You don’t need to pay Habitoom anything to rent a room.

Habitoom was not designed for holiday rentals. Instead, it was specifically created for people who, for study purposes, work, or those after a lifestyle change, are looking for a place to live.

If you register as a Premium User, you appear highlighted as Premium, you can save alerts and we let you know if a room appears that matches what you’re looking for, and you can also freely publish your phone number and email address. To register as a Premium User, you have to pay a small annual fee that will create lot of benefits for you.

You can register with your credit card (Visa, MasterCard, Amex) or through PayPal.

It is not mandatory, but we recommend it because you’ll help others to learn about your experience living in a certain place and they’ll also know what it’s like renting through Habitoom.

No, because Habitoom does not manage the reservation. It is merely an intermediary for connecting people.

No, at Habitoom we only look to connect people. You don’t have to pay anything when renting.

 
Trustworthy and safe

Habitoom is a social network that connects people. It is an intermediary and a facilitator, but the agreement is directly entered into between the owners and the tenants.

Our interest is to ensure that the contractual and personal relationship is safe and trustworthy for both parties, and therefore we offer a series of recommendations.

Habitoom Recommendations

1. Look at the comments and ratings of the users who contact you, whether you are an owner or a tenant.

2. Try to look for Premium User adverts, because these are users we’ve validated in advance.

3. If you can’t organise a personal meeting before renting, try arranging a video call.

4. If you are an owner, include the “house rules” in your advert, so tenants know what is and what isn’t allowed, and so there are no surprises!

5. We recommend signing a short contract whereby the rent clauses are set forth. This provides greater protection for both parties.

6. For both tenants and owners, if you find false data and information, you can report this by clicking on the “Report advert” button you’ll find on the right side of the advert.